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Hello Ironman Team,

As Chris has shared with you all last week, the Ironman NZ team are trialing Blerter at Taupo 70.3 and subsequently at IMNZ.  

Blerter is a real-time communication and collaboration tool for dispersed teams like yours - learn more about Blerter here.  At Taupo 70.3 the Ironman team and the LOC will be using Blerter in parallel with the current primary communication method of the 2-way radio system. Please note that neither replaces a 111 call in an emergency situation.  

There will be four managers for the Blerter App at Taupo 70.3:  Wayne, Adam, Chris, and Shanelle Barrett who will be based in EOC using the powerful dashboard to coordinate alongside the usual EOC crew and Radio Systems.

This page has been set up to help you get started with Blerter and learn a bit more about how it will be used during the Ironman 70.3 event in Taupo on December 9th.


 

Getting Started

 

1. Download the App

As a first step, you need to download the Blerter App to your Android or iOS device (smartphone or tablet). Follow the links below to view the App in the stores or search for Blerter in your app store.

 
 
 


 

2. Signing in

Once you have downloaded the App you can sign in using the email address and password that we emailed to you. If you have not received this email, please check your spam folder. If it's not in there either, please contact Lisa at lisaj@blerter.com. 

The first time you open the Blerter app it will ask you to allow push notifications and geo-location tracking. Please allow both! This is really important for the managers to be able to communicate with you and view the exact location of issues you report.

 

You will automatically be connected to the Ironman NZ Business and two projects:

  • Test Project: Use this project to have a go and play with the app before the event

  • Ironman 70.3: This is the project for the event on the 9th. Please DO NOT use this project until the day of the race.


 

3. Update your Profile

We have set up your basic profile with your name, role and contact details but there are a few things you should do. Tab on the menu icon in the top left and then on your name to view your profile. Tab the dots in the top right to edit your profile.

  • Check your details are correct (edit them if needed)

  • Add a profile picture to make it easy for others to recognise you

  • Add any relevant certifications such as first aid certificates and others

 

4. Have a play with the Test Project

You’re all set up. Now it’s time to have a go and play around with the Test Project. From the left side menu, select Project and then tap the Check In button next to Test Project. Blerter is pretty intuitive but it might be worth having a quick look through the Quick Start Tutorials below. 

Please remember not to use the Ironman 70.3 Project until the day or the race!

 

Get in touch with us

If you have any questions or feedback for us, we would love to hear from you. Some of our team will be down in Taupo from the Tuesday before the race and we’re more than happy to have a chat about Blerter in person. And of course you can also just email us your questions or feedback.

Email: support@blerter.com

 

You will also see that two of us (Anthony and Lisa) are part of the team on the Blerter App so you are welcome to contact us through the App.

 

Quick Start TUTORIALS

 

Editing your Profile

  1. From the left side menu, tab on your name

  2. Tap on the three dots in the top right and then select Edit Profile

  3. Tap on the photo area at the top to add/change your profile photo

  4. Edit your details and then tap Save (top right)

    1. Please make sure the ‘Show Email’ and ‘Show Phone’ sliders at the bottom remain green so other crew members can see your contact details when needed.

  5. From your main profile page, tap Add Certification to add certificates such as first aid, and other special training. 

 


Checking in

  1. From the left side menu, tap on Project and then tab Check In next to the project name

  2. Review and acknowledge the current Alerts, Hazards, Documents and other information

    1. To acknowledge documents, tap on the document name which will take you to the document detail view. If the document has an attachment, you need to open that before you can acknowledge the document. Once you’ve review the document, tap on the Acknowledge button and then go back to the check in screen via the top left.

  3. Tap on Check In at the bottom of the screen (you will only be able to do so once you’ve acknowledge all information on the page)

  4. Once you have checked in, you will be taken to the Project Dashboard


Sending a Blert

  1. From the Dashboard, tap on the Blert icon

  2. Tap the + icon (top right on iOS / bottom right on Android) to start a new Blert

  3. Select the type of issue you want to report and then fill in the details on the next screen

    1. Be as specific as possible about what happened and, if relevant and possible, include Athlete numbers

    2. The location will automatically default to the project location. Make sure you set this to your exact location by tapping on the pin icon and then the target icon on the next page (top right)

    3. Include all the people that are involved. You can free type names and athlete numbers or select an Ironman Crew Member by tapping the + icon

    4. Add an image whenever possible

  4. Tap Send (top right)

  5. You will see a confirmation that your Blert has been submitted and you will get another notification once a manager has acknowledged your Blert

  6. You can add comments to Blerts if the situation changes or you have additional information. Managers might also add comments if they require more information or have suggestions for how you can respond to a situation. Keep an eye out for notifications about comments on Blerts you’ve sent.   


Find Crew members and their contact details

The core Ironman Team and LOC crew have all been set up in Blerter so you can easily view who is who and find their contact details. 

  1. From the Dashboard, tap the Team icon to see a list of all team members
  2. Tap any team member to see their profile and contact details
  3. On their profile, tap the phone number to give them a call

 


Viewing Alerts and Hazards

  1. From the Dashboard, tap on the Alerts or Hazards icons to see all current Alerts and Hazards

  2. Tap on any individual Alert or Hazard to view the details

  3. If managers create a new Alert or Hazard, you will also get a push notification to tell you about it


Viewing Documents

Under documents, you can find a lot of information that might be relevant for you at different times during the race. Here you will also find these Blerter ‘How to’ instructions in case you need a refresher.

  1. From the Dashboard, tap the Documents Icon

  2. Tap on the Document of Folder you want to view

  3. Some Documents might have attachments. You can view those by tapping on the attachment.